Our feet carry us through life, providing support and mobility, yet they are often overlooked when it comes to skincare. Dry, severely cracked heels can be both uncomfortable and unsightly, affecting not only the appearance of your feet but also our overall well-being. Fortunately, with a little TLC and consistent care, you can transform your dry, cracked heels into soft, supple soles.

Common Causes of Cracked Heels

Cracked heels can be more than just a cosmetic concern; they can be a painful and uncomfortable experience. Understanding the common causes behind cracked heels is the first step in finding effective solutions to heal and prevent this common foot ailment.

Symptoms and Identification

Recognizing the symptoms and identifying cracked heels early is important for effective intervention, following are the symptoms of cracked heels.

Visible Cracks

The most apparent sign of cracked heels is the presence of visible cracks on the skin, particularly around the edges of the heel. These heel cracks may vary in depth and severity, from superficial lines to deeper, painful openings.

Dry Skin

Dryness is the first sign and a precursor to cracked heels. If the skin on your heels appears dry, flaky, or rough, it is an early indication that moisture levels are insufficient. Over time, this dryness can progress, leading to the development of cracks.

Pain and Discomfort

As the cracks deepen, pain or discomfort may arise, particularly when pressure is applied to the affected areas, such as when standing or walking. Pain can range from mild to severe, and it may be an indication of the need for immediate attention.


In more severe cases, cracked heels may lead to bleeding. This occurs when the heel fissures penetrate deeper layers of the skin. Bleeding should be addressed promptly to prevent infection and promote healing.

Cracked feet can be painful and may lead to more serious complications if left untreated. However, with proper care and attention, you can restore cracked skin on your feet to their natural softness and comfort.

Proper Foot Care Routine

1. Soak and exfoliation

Soaking your feet in warm water for 15-20 minutes helps to soften the hard skin and makes it easier to remove dead skin cells. Then use a gentle foot scrub or a pumice stone to smooth out the rough skin on your feet.

2. Moisturisation

Moisturising your feet is a great way to avoid cracked heels. The best and safest option is to use a moisturiser every day, such as DU’IT Roll on Heel Balm. Roll On Heel Balm is a foot care gel packed in an innovative roll-on bottle, which can be easily applied to the heels, feet, and ankles. Containing 10% urea, it softens dry feet and rough heels, with visible results in 1 day.

If you are looking for intensive treatment, you can choose DU’IT Foot and Heel Balm. Formulated with a high concentration of 25% urea, it works effectively to seal cracks and replaces lost oils, whilst protecting the skin from moisture loss. Try applying a thick cream before bed as a DIY foot mask under cotton socks, it will leave your feet soft, smooth, and supple.

3. Stay Hydrated

Hydrate your body from the inside out by drinking an adequate amount of water every day, proper hydration promotes overall skin health.

4. Choose the Right Footwear

Wear comfortable shoes, avoid open-back sholes or sandals that expose thick skin on your heels to friction.

5. Medical Attention

If your cracked heels are persistent or accompanied for long periods by pain, redness or bleeding, seeking professional advice from a podiatrist or healthcare provider is recommended to ensure timely and effective intervention.

Our recommended products for cracked heels

Roll on Heel Balm
Ultra hydrating heel balm

Foot & Heel Balm Plus
Intensive foot and heel balm


DU’IT provides a commitment to creating safe, effective and gentle skincare products that starts with a clear checklist:
• Visible effects within 1 day
• Clinically proven
• Non-greasy, barrier protection
• Suitable for sensitive skin and dermatologically tested
• Supported by Eczema Association of Australasia and Diabetes Australia
• Australian made and owned

Our skincare does NOT contain Parabens, Petroleum, Propylene Glycol, Harsh Detergents, Mineral Oils or Allergens or Irritants.