Money Back Guaranteed
At DU’IT, we offer a 60 day money back guarantee on selected products. Effective as of 14 January 2021.
Terms and Conditions
If you are not satisfied with any of our products, simply return the purchased goods within 60 days of the purchase date to the place of purchase to claim your refund. Please ensure you provide your details (full name, address, email address, email, phone number). The original purchase receipt must be provided (copies will not be accepted), and is valid only from authorised retailers*. The retailer will then liaise direct with Orbis Australasia Pty Ltd to receive a replacement product and the retailer will issue the customer the refund. The maximum refund will not exceed the recommended retail price and will be honoured at the purchase price indicated on the original receipt. If you have any feedback on the product you are returning for a refund, please let us know as we would like to hear from you. We strive for the highest quality and efficacious products on the market and value any feedback you can provide based on your experience.
For more information please call our Customer Service Team on 1300 656 101
*Authorised retailers include:
AUSTRALIA / NEW ZEALAND: Woolworths, Chemist Warehouse, Priceline, Terry White, Chemworld, Soul Pattinson, Amcal, Guardian, Chemmart, Terry White, Healthsense, My Chemist, DDS, Advantage Pharamacy, Amcal Chemist, Blooms the Chemist, Chemist Outlet, Chemsave, Cincotta Chemist, Direct Chemist Outlet, SuperChem Discount Pharmacy, Friendlies Pharmacy WA, Good Price Pharmacy, Green Dispencery Group, Healthyworld Pharmacy, Jadin Chemist, MediaAdvice, National Pharmacies, Nova Pharmacies, Optimal Pharmacy Plus, Pennas Pharmacies, Pharmacy 777, Pharmacy Choice Saver+, Pharmacy Nutritional Warehouse, Pharmacy Online Alexandria, Pharmasave, Pharmacy Alliance, Ramsay Pharmacy, Shopsmart Wholesale Pharmacy, Simply Pharmacy, Star Discount Chemist, United Discount Chemist, Wizard Pharmacy, Your Discount Chemist, Malouf Group Pharmacies, APL Club Premium, Unicherm, Green Cross Pharmacies, Countdown.
HK / MACAU / CHINA / MALAYSIA: Watsons, SaSa, Mannings, Guardians, CR Care.